Shipping policy

PropCraft Digital ships made-to-order 3D printed collectibles and delivers digital files instantly.

Digital Files

STL files and digital downloads are delivered instantly via download link after payment is confirmed. No physical shipping is involved.

Physical 3D Printed Figures

Processing time: Each figure is printed, checked, and packed to order. Please allow 3-7 business days for printing and preparation before your order ships.

Shipping time: Once dispatched, delivery within Australia typically takes 3-7 business days. International delivery typically takes 7-21 business days depending on destination and customs processing.

Total estimated delivery: 6-14 business days for domestic orders, and 10-28 business days for international orders, from the date of purchase.

You will receive a tracking number by email once your order ships. If your order is taking longer than expected, contact us at hello@propcraftdigital.com and we'll look into it for you.